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Serving Richmond, CA and surrounding areas. (510) 660-6519
Effective date: January 1, 2026
This Privacy Policy applies to Richmond Heavy Duty Towing, located at 3116 Nevin Ave, Richmond, CA 94804. Our website is richmondheavydutytowing.com. If you have questions about this policy, email us at hi@richmondheavydutytowing.com.
When you fill out a contact form or request a quote on our website, we collect the information you enter - typically your name, phone number, email address, and a description of your service request. We only collect what you choose to share.
When you visit our website, our hosting provider and any analytics tools we use may automatically collect basic technical information such as your IP address, browser type, the pages you visit, and the time and date of your visit. This information is collected in aggregate and is not used to personally identify you.
Our website may use cookies - small text files stored on your device - to support basic site functionality and analytics. You can disable cookies in your browser settings. Disabling cookies may affect how some parts of the site behave, but it will not prevent you from contacting us.
We use the information we collect to:
We do not sell your personal information to third parties. We do not use your information to send marketing emails unless you have explicitly asked us to follow up.
We do not sell, rent, or trade your personal information. We may share your information only in the following limited circumstances:
Our website may include embedded content or forms provided by third-party platforms. These services operate under their own privacy policies. We encourage you to review the privacy policies of any third-party services you interact with through our site. We are not responsible for the data practices of third-party platforms.
We retain the information you submit through our contact forms for as long as reasonably necessary to respond to your request and maintain business records. If you would like us to delete your information, contact us at hi@richmondheavydutytowing.com and we will do so within a reasonable time, except where we are required to retain it for legal or accounting purposes.
Depending on where you are located, you may have certain rights regarding your personal information. These may include:
To exercise any of these rights, email us at hi@richmondheavydutytowing.com. We will respond to your request within a reasonable time.
Our website and services are not directed at children under the age of 13. We do not knowingly collect personal information from children. If you believe a child has submitted personal information through our website, contact us at hi@richmondheavydutytowing.com and we will delete it promptly.
We take reasonable steps to protect the information you share with us from unauthorized access, disclosure, or loss. However, no website or internet transmission is completely secure, and we cannot guarantee absolute security. If you have reason to believe that your information has been compromised, contact us immediately.
We may update this Privacy Policy from time to time. When we do, we will post the updated version on this page with a new effective date. If the changes are significant, we will take reasonable steps to notify users. Your continued use of our website after any update constitutes acceptance of the revised policy.
If you have questions or concerns about this Privacy Policy or how we handle your information, please contact us:
Richmond Heavy Duty Towing
3116 Nevin Ave
Richmond, CA 94804
hi@richmondheavydutytowing.com(510) 660-6519