
Box trucks, step vans, large RVs, and commercial vehicles that exceed standard tow capacity need properly rated equipment and a trained operator - not a passenger-car truck forced into a job it was not built for.

Medium duty towing in Richmond covers vehicles that are too large and heavy for a standard passenger-car tow truck but do not require the massive equipment used for semi-trucks - think box trucks, step vans, shuttle buses, large RVs, and heavily loaded pickup trucks, with an operator who selects the correct rigging points and attachment method for each vehicle type before anything is connected.
If you manage a fleet, own a commercial delivery vehicle, or drive a large recreational vehicle, using the wrong equipment is not just inconvenient - it can bend frames, crack body panels, or stress drivetrain components, turning a breakdown into a much more expensive problem. When you call, our dispatch asks for the exact vehicle type and size so the right truck is sent the first time. For businesses with multiple vehicles, our heavy duty towing team handles the larger end of the spectrum if your equipment crosses into semi-truck or heavy machinery territory.
We cover I-80, the Richmond-San Rafael Bridge corridor, the Port of Richmond industrial area, and all surrounding surface roads. Call dispatch with your location and vehicle type, and we give you an honest arrival estimate and a clear rate before the truck rolls.
A box truck or step van broken down on I-80 through Richmond or near the bridge approach is a safety risk that grows by the minute. Standard passenger-car equipment is not rated for the weight, and trying to limp a disabled commercial vehicle to a shop risks additional drivetrain damage and creates a hazard for other drivers. Medium duty equipment and an experienced operator are the right tools for this situation.
A disabled delivery van or box truck blocking a loading dock, a gate, or a narrow corridor near the Port of Richmond can shut down operations for everyone behind it. The longer it sits, the larger the ripple effect. A properly equipped tow truck on scene quickly is the fastest way to restore access and limit operational downtime.
Dually pickup trucks with heavy trailers, large Class A or Class C RVs, and similar oversized personal vehicles often exceed what a standard tow truck can safely handle. If your RV breaks down on I-80 or you need to transport a large personal vehicle across the Bay Area, a medium duty truck with the right capacity is the safe option - standard equipment risks damage to the vehicle and the tow truck.
A commercial vehicle that has been in a collision and cannot be driven needs to be moved safely without causing additional damage. Medium duty recovery at an accident scene requires equipment rated for the vehicle's weight and an operator trained to work with a truck that may be in an awkward position or partially blocking traffic.
Our medium duty trucks carry a reinforced boom, larger wheel-lift, and the flatbed capacity needed to move box trucks, step vans, shuttle buses, and large RVs without forcing them onto equipment that is not rated for the job. Before anything is attached, the operator walks around your vehicle, checks the suspension and tires, identifies any fluid leaks, and selects the correct manufacturer-specified rigging points for your vehicle type. Rushing or skipping this step is how frame damage and drivetrain problems happen - and we do not skip it. For businesses with larger assets or fleet needs, our heavy duty towing service covers semi-trucks and heavy equipment that go beyond medium duty capacity.
You choose the destination - your shop, a fleet yard, a dealership, or any other location. The driver confirms the address before loading and contacts your designated point if anything changes en route. For commercial destinations near the Port of Richmond with access restrictions or limited hours, coordinating arrival in advance avoids delays at the gate. Fleet managers and business owners can also ask about standing arrangements so there is already a direct dispatch number and pre-agreed rate on file the next time a truck towing or medium duty call comes in.
Suited for commercial delivery trucks, moving vans, and step vans that exceed standard tow capacity, whether on a freeway shoulder, a commercial lot, or in a tight industrial corridor.
Suited for Class A and Class C motorhomes, large dually trucks with heavy trailers, and similar personal vehicles that need medium duty capacity for safe and damage-free transport.
Suited for fleet operators whose vehicles break down on Richmond's freight corridors, including the I-80 stretch, the port industrial access roads, and Cutting Boulevard.
Suited for commercial vehicles that have been in a collision and cannot be driven, requiring safe extraction and transport with proper rigging to prevent additional damage.
Richmond sits at the convergence of I-80, I-580, and the Richmond-San Rafael Bridge - one of the Bay Area's most active freight and commuter crossings. Box trucks, delivery vans, and commercial vehicles break down on these corridors regularly, and a disabled medium duty vehicle on or near the bridge approach can create serious traffic backup within minutes. Operators who know these routes, understand the access points near the Port of Richmond, and have worked alongside CalTrans and CHP on freeway incidents are better equipped to reach you faster and work safely in live traffic conditions. A company dispatched from the other side of the Bay Area has none of that local familiarity.
The Bay Area's traffic congestion is a real cost factor, too. Morning and afternoon commute hours on I-80 between Richmond and Berkeley can slow a tow truck's approach considerably, and the industrial access roads around the port have their own restrictions. We serve Richmond and the surrounding East Bay, including commercial operators in San Pablo and Berkeley whose vehicles use these same freight corridors every day.
Dispatch asks for your exact location - cross street, freeway exit, or a landmark - plus the vehicle type, approximate size, and whether it is drivable. The more specific you are, the faster the right truck can be confirmed and dispatched. You receive an estimated arrival time and a call-back if conditions change.
Before touching your vehicle, the operator walks around it - checking the tires, suspension, and any fluid leaks - and identifies the safest hookup approach. If the vehicle is on a busy road or freeway, safety equipment goes up first. The operator explains what they plan to do and confirms your destination before starting.
The operator selects the correct attachment method for your vehicle - wheel-lift, boom and underlift, or flatbed loading - based on the vehicle's weight, drivetrain, and condition. This step takes longer than it does for a passenger car, and that extra time protects your frame, axles, and body from secondary damage.
Your vehicle is transported to the destination you specified. The driver contacts you or your point of contact if anything changes en route. At drop-off, the vehicle is safely unloaded and positioned, and charges are settled. If you use a fleet account or motor club, confirm that with dispatch when you call so there are no surprises at the end.
Call dispatch now with your location and vehicle type - we confirm the right equipment and give you an honest arrival estimate before anything rolls.
(510) 660-6519Sending an undersized truck for a box truck or step van is not just inefficient - it can cause frame damage and create a road hazard. We match the truck to the job before dispatching, so your vehicle is moved by equipment built for its weight class every time.
We work the I-80 corridor through Richmond, the Richmond-San Rafael Bridge approaches, and the industrial access roads near the Port of Richmond regularly. When a commercial vehicle goes down on one of these routes, our operators already know the roads, the access points, and how to work safely in those conditions.
Medium duty towing costs vary based on distance, vehicle size, time of day, and recovery complexity - and surprises at payment are the last thing you need after a stressful breakdown. We give you a clear estimate when you call, before anything rolls, so you can make an informed decision.
Commercial towing operations that move vehicles on public roads are subject to Federal Motor Carrier Safety Administration (FMCSA) requirements. Compliance means our vehicles and operators are maintained to standards that matter when your commercial vehicle is on the back of our truck.
The result is straightforward: your commercial vehicle gets moved safely, on the right equipment, with a clear price and a destination you chose - and your operation gets back on track sooner rather than later.
For information on commercial towing regulations and operator safety standards, the Federal Motor Carrier Safety Administration publishes federal requirements, and the Towing and Recovery Association of America (TRAA) provides industry training and certification standards for medium and heavy duty operators.
Semi-trucks, heavy equipment, and oversized loads requiring maximum-capacity equipment and specialized rigging for safe transport.
Learn MoreTowing for pickup trucks and smaller commercial trucks that fall between standard passenger-car service and full medium duty capability.
Learn MoreCall dispatch with your location and vehicle type - we match the right equipment and give you an honest arrival window before anything moves.